Servicing

Leigh putting on a cassette on a wheel

Precision and care in the stand

At Neutral Service Bikeshop, we offer a wide range of specific services to ensure that your pride and joy is riding as it was intended. We are focused and committed to delivering the best service in Melbourne.

Alex the Axe - $125

Leigh is installing the chain on a bike

A race optimisation entails an overall inspection of your bike - all bolts checked and tightened. We will tune your gears and optimise your drive train. Brakes are also checked and adjusted to ensure your ready for the days event.

  • Full bike inspection

  • Gear and Brake Adjustment

  • Check Wheel Trueness

  • Bike De-greased and Re-greased - Chain Striped and re-lubed

  • Torque check on bolts and clamps

  • Tyres pumped up

  • Test ridden

Damo’s Deeds - $295

Leigh is pedaling the bike on a workstand, tuning the gears

Our standard service includes all of the above plus an inspection of all of your pride and joys moving parts; bearings, hubs and wheels. However, if we are required to replace any components to keep your best at its best, a timely phone call and discussion will take place to run you carefully through your service.

  • Full bike inspection and cleaned

  • Gear and brake adjustment

  • Headset and BB inspection/service

  • Hub Service

  • Wheel true

  • Bike De-greased and Re-greased - Chain Striped and re-lubed using Silca Products

  • Torque check on bolts and clamps

  • Tyres pumped up - Tubeless sealant added

  • Test ridden

The Rattling Richo - $395

Shimano wireless road bike levers on the workbench in the foreground. Shimano wireless derailleur in the background on the workbench.

Sometimes life gets in the way or your steed is in need of some TLC. Don’t go chasing waterfalls; trust in Leigh and Kenny to bring your bike back to its best! Again we prefer to treat our customers as individuals so we will discuss your needs in person.

  • Full bike strip and washed

  • Gear Adjustment - Cables replaced or firmware updated

  • Brake Adjustment - Cables replaced or fluid replaced

  • Headset and BB serviced

  • Hub Service

  • Wheel true

  • Bike De-greased and Re-greased - Drivetrain striped and re-lubed using Silca Products

  • Torque check on bolts and clamps

  • Tyres pumped up - Tubeless sealant replaced

  • Test ridden

Workshop Services

  • A drivetrain that is using a waxed chain is a clean and efficient one. Most importantly, your bike components will love you, as wear rate is dramatically reduced.

    Chain is stripped and prepared for immersive chain waxing.

    *Note: This service is only available as an add-on to our service packages

  • Broken spoke or wheel out of true? We have got you covered. We will install the new spoke and ensure that your wheel is spinning correctly.

    Cost of spoke(s) is not included

  • Squealing brakes? Loss of Lever power or pads down to bare metal? Hydro Brake Bleed plus inspection of pads and callipers.

    Book here

  • Inspection of the tubeless rim tape condition if present. If not, we’ll tape it.

    Rim is cleaned and prepared for tubeless setup.

    Price does not include valve.

    Book here

  • Strip rim, re-coat and glue tubular tyres.

    Book here

  • Getting ready to travel with your bike?We’ll ensure that your bike is well packaged and ready for transportation.

    We will carefully and appropriately disassemble the bike for the bike bag/box and wrap the bike with ample padding for safety.

    • We require frameset builds to either have new groupsets or parts we have first inspected for their viablity. We are happy to supply any parts you may require. We reserve this right as we are totally responsible for your new build.

    • We price builds according to difficulty.

    • This price range is between $400 and $700.

    • All builds have a “settling in period” - We expect to check over your build within the fortnight of your first appointment. This Service is free of charge.

    Book here

Please contact us directly if your needs sit outside the format above. We're happy to accomodate and quote accordingly.

“Using only the highest quality Silca Products, during every standard service we completely strip, de-grease, wash and reapply lubrication to your drivetrain so you get the most longevity from your components”.

The optimization process we undertake during our services is proven by multiple independent testers to prolong drivetrain wear over the practice of just lubing your chain with an oil based lubricant.

Here is an example video of why we use Silca and one of the methods we undertake.

Neutral Service Bikeshop

231 Union Rd
Ascot Vale, Vic 3021

Hours
Monday–Thursday
9am–5pm

Friday
8am–4pm

Phone
+61 421 170 364 - Kenny

+61 439 318 820 - Leigh